Applying Balanced Scorecard Assignment Example | Topics and Well Written Essays - 250 words - 1

Applying Balanced Scorecard - Assignment Example First, a balanced score card can be used in the financial category to help evaluate information on key financial performance measurements. Such measurements include: risk assessment analysis and cost and benefit analysis. Secondly, a balanced scorecard can help the organization assess their performance when it comes to the business process. A business scorecard gauges how a company is running when compared to the organization’s mission. As far as the learning and growth perspective of an organization is concerned, a company can evaluate its performance using two measures. First, the availability of trainers and mentors in an organization and secondly, the availability of help if needed by the employees. In the customer category, metrics on evaluating a customer’s satisfaction are crucial in monitoring the organization’s performance. In this category, questionnaires can be used to evaluate customer’s satisfaction. Customer complaints should also be checked, as this will definitely have an impact on future business